As a trusted Avaya Partner we offer full support and maintenance packages and aftercare once your system has been installed.
We have a dedicated and helpful team of qualified engineers that specialise in fault resolution, configuration and support for your Avaya system.
Check out our support options below.
System failures are classified as a 50% or more failure of any part of the system and or applications such as voice mail and contact centre where these applications are specifically included in the support services.
For example if over half of the phones ceased to operate on the system due to a card failure then this would be responded to as a system failure.